The fraud
A call using the hospital’s name asks for a payment to “confirm” an appointment.
The protection
Spoofing detected: the call never rings.
Healthcare
When the hospital calls, the patient knows it’s real.
The legitimate call arrives with a name and a reason. The one that uses the hospital’s name to ask for data or payments never rings.
INInstitution · Appointments+52 55 •••• 4821 · Appointment confirmationVerified
Cloned number · +52 55 •••• 0100Asked for a payment to confirm itBlocked before it rang
What’s at stake
Patient data and trust in every call from the hospital.
- +100M
- calls blocked per year
- +40M
- users protected
The risk
How fraud reaches the sector.
The fraud
An SMS with a fake link to check test results or pay for a medical test.
The protection
Anti-smishing: the message is filtered or the app alerts the patient.
The fraud
The patient doesn’t answer their doctor’s real call because they don’t recognize the number.
The protection
Enriched Caller ID: the patient sees who is calling and why.
Products
Protection for healthcare.
VoiShield® Branding
Identified callsEnriched Caller ID that shows in real time who is calling and why.
Discover the productVoiShield® API
In-app protectionBlocks fraudulent calls and messages from the institution’s app, with nothing for the user to install.
Discover the productVoiShield Pathway®
Enterprise telephonyReal-time protection for enterprise telephony and contact centers.
Discover the productTechnical assessment
The phone channel, shielded.
An assessment shows what protection would look like for each institution.