INInstitution · Customer service+52 55 •••• 4821 · Clarification of a recent chargeVerified
Cloned number · +52 55 •••• 0100Asked for passwords to “protect” itBlocked before it rang
What’s at stake

The user’s money and their trust in every call from the institution.

+100M
blocked per year
95%
reduction in vishing
The risk

How fraud reaches the sector.

01
The fraud

A call from the institution’s number asks for passwords to “protect” the account.

The protection

Spoofing detected: the call never rings.

02
The fraud

During the call, the scammer walks the user through a transfer.

The protection

The app conditions the transaction while the call is not verified.

03
The fraud

An urgent SMS asks the user to “reactivate” the account through a link.

The protection

Anti-smishing: the message is filtered or the app alerts the user.

Products

Protection for financial institutions and fintech.

VoiShield® API

In-app protection

Blocks fraudulent calls and messages from the institution’s app, with nothing for the user to install.

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VoiShield® Branding

Identified calls

Enriched Caller ID that shows in real time who is calling and why.

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VoiShield Third.AI®

Collaborative intelligence

Collaborative intelligence across institutions to take fraudulent numbers out of circulation.

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VoiShield Pathway®

Enterprise telephony

Real-time protection for enterprise telephony and contact centers.

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Technical assessment

The phone channel, shielded.

An assessment shows what protection would look like for each institution.